Billing is managed by Branch Managers and the original account owner. If you need a billing change, ask a Branch Manager or the person who set up your business plan.
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Start your paid plan to keep full access for the whole team. All progress carries over — nothing is lost.
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Update your payment method, change seat count, view invoices, and cancel your subscription through the secure Stripe billing portal.
Pause your business plan during slow seasons. All seats revert to free tier; team data stays intact. Auto-resumes at the end of the pause period.
Cancel anytime through the Stripe portal. Your team keeps access through the paid period (study history is preserved after).
Refunds available within 7 days on first-time monthly signups (if your team has done fewer than 5 exams). Full refund policy →
Email support@pestcontroltests.com with your business name and we'll sort it out within one business day.
